How to Set Up Auto-Pay

Setting up auto-pay through our Client Portal ensures your bill is always paid on time—no late fees, no stress. Follow these steps to activate automatic payments:

1. Log Into the Net NV Client Portal

  • If you already have an account, log in with your credentials.

    • Portal Link: https://portal.netnv.net

  • If you've forgotten your password, use the “Forgot Password” link to reset it before continuing.

Login screen for Net NV with fields for username and password, and a 'Forgot your password?' link.

  • 💡 New to the portal? Reach out to help@netnv.net or call us at 775-453-4446 for help creating your account.

2. From the customer portal home screen, select the gear icon ⚙ on the left side of the page.

Screenshot of an online bill or account dashboard showing a balance of $69.00, with a message indicating the invoice is ready and due on January 19, 2025, with a blue 'Pay all' button.

3. On the settings page select "Payments" and then select "Add subscription".

Screenshot of a payment menu with a blue highlighted 'Payments' tab, an arrow pointing to it, and options including 'Payment subscriptions' and 'ACH bank accounts'.
Screenshot of a user interface showing 'Payments' highlighted in blue on a sidebar menu, with a button labeled 'Add subscription' on the right side.
A dark webpage with options to add a subscription or bank account, with a red arrow pointing to the 'Add subscription' button.

4. A new payment subscription window will appear

  • Select the service you would like to setup the subscription for as well as the date you would like the payments to start. Then click "Save".

Screenshot of a subscription payment confirmation window with the title 'New payment subscription'. It states a $69.00 charge every month starting December 20, 2024, with the current balance of $69.00 and an invoice set for January 20, 2025. The selected option is 'Residential Internet Service - 100x100 - $69.00 / month on the 20th', and there are options to cancel or save the subscription, with the 'Save' button highlighted.

5. On the next screen, select "Pay with Card". This will take you to Stripe, where you will enter your payment information.

  • Note: This option will also allow you to set up ACH through your bank via Stripe.

A digital payment screen showing a new subscription with the option to pay with a card, a blue button labeled 'Pay with card', and basic subscription details including amount and start date.

6. Once on Stripe payment information page, follow the on-screen instructions to enter your payment information and complete the setup.

  • Note: If you selected a future date for the subscription to begin, you may see a “start trial” button once you get to Stripe. This is normal, go ahead and click start trial and autopay will begin on the date you set.

Online subscription payment form for NET NV LLC showing a subscription price of $69.00 per month with options for payment methods including card, Cash App Pay, or bank, and a blue subscribe button.

7. Congratulations 🎉! You have now set up Auto Pay for your Net NV internet service.

  • Please repeat this process if you would like to set up Auto Pay for any other services you have with Net NV.

Thank you for being a valued customer.